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5 ways to ensure Client retention

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5 ways to ensure Client retention Empty 5 ways to ensure Client retention

Post  royal Tue Jan 31, 2012 11:51 pm

Hi Everyone,
The rise in the utilization of Offshore IT outsourcing services is just phenomenal. It surely is astonishing how with the increase in the growth and utility of the internet as a medium to provide easy communication between distant locations, the business activities have received the competitive and strategic advantage which they have always been looking for with the easy exchange of technical expertise and knowledge. Today, there is no dearth of companies, enriched with resourceful experts providing top notch custom web development services, operating from an off shore located destination.

However, like everything else, even the offshore IT development services have a flip side, which is the grievances a client holds and often the miscommunication that happens between the client and the service providers. Though none of them means harm, certain issues seems just too messed up resolve. Provided below are the 5 points one must keep in mind while opting for Offshore IT outsourcing, in order to make the entire process smooth and a value adding affair for both the parties involved :

1. Go by an officially drafted contract

2. Maintain steady communication

3. Concentrate on developing a relationship

4. Keep your words

5. Try and deliver more
royal
royal
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